Wherever You Are in Recovery, There’s a Path Forward

Privacy Policy

Last Updated: March 4, 2026

Recovery Without Borders (“RWOB”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, participate in our events, or interact with us online or offline.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Recovery Without Borders is a global, peer-led recovery initiative that provides education, community forums, events, and connections to recovery-focused resources and partners. We are not a treatment center and do not provide therapy or medical care.

If you have any questions about this Privacy Policy, you can contact us at:

Recovery Without Borders
📧 [email protected]

2. Information We Collect

We collect information in three main ways:

2.1 Information You Provide Directly

Examples include:

Contact details – such as your name, email address, phone number, city, and country when you fill out a contact form, register for an event, or join our mailing list.

Event registrations – details you provide when signing up for forums, webinars, workshops, or in-person events.

Messages and inquiries – content of emails, contact form submissions, or other communications you send us.

Feedback and surveys – responses you choose to provide about our events, programs, or website.

We do not ask you to share medical records or detailed health histories, and you should never include highly sensitive personal or medical information in public chats or open forums.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and general location (city/region)

Browser type and version

Device information

Pages viewed and time spent on our site

Referring website or link

This information is typically collected using cookies and similar technologies to understand how people use our site and to improve it.

2.3 Information From Third Parties

We may receive limited information from trusted partners (for example, event platforms, email service providers, or booking tools) when you register for events or book calls with us. This will usually include contact details and registration status.

We do not receive or request your clinical or treatment records from providers unless there is a specific, clearly explained project with your explicit consent.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our website and services

Register you for events and send event access details

Communicate with you about upcoming forums, programs, and opportunities

Respond to your questions, requests, and feedback

Send newsletters and updates you choose to receive (you can unsubscribe at any time)

Analyze how people use our website and events to improve content and design

Support fundraising, partnership, and advocacy efforts using aggregated, non-identifiable data

Maintain the security and integrity of our website and systems

Comply with legal obligations, if applicable

We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies (such as pixels or analytics tools) to:

Remember your preferences

Understand how visitors navigate our site

Measure the effectiveness of outreach and campaigns

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

5. How We Share Information

We may share information in the following limited ways:

5.1 Service Providers

We work with trusted third-party providers to help us operate our website and services, such as:

Website hosting and security

Email delivery and newsletter tools

Event registration and video conferencing platforms

Analytics tools

These providers may have access to your information only to perform services on our behalf and are expected to protect it appropriately.

5.2 Partners and Collaborators

For co-hosted events or collaborative initiatives, we may share registration lists only as needed to manage event logistics (for example, to send Zoom links or follow-up materials). When we do this, we limit what is shared to what is necessary (usually name and email).

We do not share your personal contact details with third parties for their independent marketing without your explicit consent.

5.3 Legal Requirements and Safety

We may disclose information if required to do so by law or in a good-faith belief that such action is necessary to:

Comply with legal obligations or respond to valid legal process

Protect the rights, property, or safety of RWOB, our community, or others

Investigate or prevent fraud or security issues

6. OpenRecovery and Other External Platforms

Recovery Without Borders partners with OpenRecovery.com and other external platforms. These platforms are operated by third parties and have their own privacy policies.

When you download or use the OpenRecovery app or any other external service, your data is handled under that platform’s terms and privacy policy.

RWOB does not control how those platforms collect, store, or use your information.

For specific information about how OpenRecovery handles your data, please review their privacy policy directly on their website or within the app.

Where we use aggregated or anonymized data from external platforms to understand trends or improve programs, we do not attempt to identify individual users.

7. Data Security

We take reasonable technical and organizational measures to protect the information we collect against loss, misuse, and unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you should use discretion when choosing what to share online.

For your safety:

Avoid sharing highly sensitive personal or medical details in public portions of events or open forums.

Use unique and strong passwords for any external accounts (e.g., OpenRecovery, email, booking tools).

8. Data Retention

We keep information only for as long as it is reasonably necessary for the purposes described in this policy or as required by law, including:

Event records and contact details for follow-up and program evaluation

Communication logs for support and accountability

Aggregated, de-identified data for long-term research, planning, and advocacy

When information is no longer needed, we will delete it or anonymize it where feasible.

9. Your Choices and Rights

Depending on your location and applicable laws, you may have rights such as:

Accessing the personal information we hold about you

Requesting corrections to inaccurate or incomplete information

Requesting deletion of your personal information (subject to legal and operational requirements)

Opting out of marketing emails and newsletters at any time

Withdrawing consent where processing is based on consent

To exercise these rights, please contact:

📧 [email protected]

We may need to verify your identity before fulfilling certain requests.

10. Children and Youth

Our content is generally designed for adults and older youth. For school-related initiatives, we work through educators, guidance counsellors, and partner organizations.

We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent, where required by law.

If you believe a child has provided us with personal information without consent, please contact us so we can address it.

11. International Visitors

Our headquarters is in Canada, but people may access our website and events from around the world.

By using our website or services, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your own.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

When we do, we will:

Update the “Last Updated” date at the top

Post the revised policy on this page

Your continued use of our website or services after changes are posted means you accept the updated policy.

13. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact:

Recovery Without Borders
📧 [email protected]